The contract states that it is “solid woodâ€. Who knows that the furniture sent is solid wood, and the rest is MDF. On December 17, the consumer Mr. Wang said that under the mediation of the Industrial and Commercial Bureau of Ganzhou City, Jiangxi Province, the merchants have returned. It is understood that with the deepening of the concept of green environmental protection, in recent years, more and more people buy solid wood furniture, but complaints about solid wood furniture are also increasing. Whether the purchased furniture is really "solid wood" has become a hot spot for the public. Consumers: ordering "solid wood furniture" non-solid wood In November this year, Mr. Wang of Zhangzhou City purchased a four-door bookcase and a desk in a furniture store in the Weizhou Weifuli market, with a discount of more than 10,000 yuan. Before the payment, Mr. Wang also specifically stated “solid wood†in the sales contract. At the beginning of December, Mr. Wang’s new house was renovated and the merchant was notified of the delivery. During the installation, Mr. Wang found that the bookcases and desks sent were only solid wood frame, and the others were MDF. He immediately filed an objection requesting a change of solid wood, but was rejected. The person in charge of the furniture store said that the solid wood furniture is divided into all solid wood furniture and non-full solid wood furniture. It is impossible to buy all solid wood furniture for more than 10,000 yuan; Mr. Wang’s bid is lower than the cost price of all solid wood bookcases and desks, only enough for buyers. Solid wood furniture. "If the solid wood home has such a distinction, why not tell the consumer beforehand? The merchant is playing a word game, obviously a fool!" Mr. Wang was angry and had to complain to the industry and commerce department. According to the investigation of the staff of the Zhanggong District Administration for Industry and Commerce, the MDF is a man-made board. The merchants have not fulfilled their obligation to inform during the sales process, and the “main material solid wood†mislead consumers, infringing the consumers’ right to know. After several mediations, the merchant finally agreed to return the goods. Survey: Many merchants play concept game reporters learned that similar to the above disputes, Zhanggong District's industrial and commercial departments have handled a lot this year. When the consumer buys, the business advertises solid wood furniture. When I buy it home, I find that it is actually a solid wood frame or a solid wood veneer. So, in the end, is solid wood frame and solid wood veneer belonging to solid wood furniture? The reporter found that different people have their own understanding of solid wood furniture. Some people understand that solid wood furniture is 100% solid wood processed furniture, which is also understood by most consumers. Another way of saying this is that as long as more than 30% of solid wood material can be called "solid wood furniture." It has also been said that there are many types of solid wood furniture, including all solid wood furniture and solid wood veneer furniture. The law enforcement officers of the Zhanggong District Industrial and Commercial Bureau told the reporter that different understandings have caused the chaos of “solid wood furniture†in the current market, and there are not many people who use the concept of solid wood furniture to wipe the ball. The industry and commerce department suggested that consumers should not unilaterally listen to the propaganda of the merchants when purchasing furniture. Pay attention to the product categories. When signing a contract, there are also some considerations. The business should implement the verbal commitments such as materials to the contract, and save the relevant contracts, invoices, invoices, etc. Once the dispute arises, the rights protection can be based on evidence. Reminder: Solid wood furniture and all solid wood homes are different According to the investigation of the industrial and commercial departments, the current standard of solid wood furniture in China is the 2008 version of the "General Technical Conditions for Wood Furniture", which was implemented in May 2009. According to the standard, solid wood furniture is made of solid wood sawn timber or solid wood board, and the surface is finished with finished furniture; or after the solid wood veneer or veneer (wood veneer) is applied to the substrate, Handling furniture. According to the proportion and technology of solid wood materials, solid wood furniture can be divided into three categories: solid wood furniture, solid wood furniture and solid wood veneer furniture. All solid wood furniture, that is, all parts (except for mirror pallets and beading), are made of solid wood sawn timber or solid wood panels; solid wood furniture is made of solid wood sawn timber or solid wood panels; solid wood veneer furniture base Made of solid wood sawn timber or solid wood panels, and the surface is decorated with solid wood veneer or thin wood (wooden) furniture. Therefore, solid wood furniture and all solid wood furniture are still different. The insiders believe that the most fundamental thing is to judge whether there are wood-based panels. If there are wood-based panels such as plywood and MDF, they must not be called solid wood furniture.
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